Shoretel, Inc. is the first company can achieve the key UC functions of the system (online, voice mail and unified communications), and is the only provider which use the computer telephony integration (CTI) technology and interface to establish their own IP phone.
    ShoreTel is a breakthrough unified communications solution,has resolved the issue of unified communications between a number of places through a telephone system,simplified the communication between staffs to a great extent and enhanced the customer's satisfaction . As the result of the staff just need spend little time to begin to operate voice system, so that will increase the time of communication, enhanced productivity greatly .
　　ShoreTel's Pure IP telephone solution only need four-digit dialing, you can achieve easy communication and seamless transition, conference mode, call pick-up, telephone presence in intranet, as well as the internal communication system between different places.The equipment designed expressly for the growing businesses, ShoreGear enable the telephone extension of staffs to easily move, add or change. Of course, ShoreTel Pure IP communications can be "reduced" productivity- through Office Anywhere System which can enable user extention broke over to any internal or external phone,keep the user from the trouble with a telephone always . As the caller calls quickly and accurately, thus increased productivity and improved customer satisfaction.
   ShoreTel's IP phone system is a provided with voice switches, voice mail and automated services integrated system, it can support from 1 to 10,000 users.
   ShoreTel system is designed take from the bottom up, make it the most easy to use, easy to manage, full-featured IP telephone system on the market currently. ShoreTel systems's distributed architecture can make a number of accross region complex telephone system, through a unified management platform to give businesses a single, unified group telephone system.     A unified management platform as a major component of the ShoreTel unified communications system.ShoreWare Director is a WEB-based network management tool, provides a single management interface for the voice application system,all systems and all work in this first-class management interfaceis unified,rather than use PBX,voice mail and automatic server management system alone.Very easy to learn and use,the system helps improve administrator productivity,lower the cost of ownership, reduce IT resources.    As a major component of the ShoreTel unified communications system, ShoreTel ® ShoreGear ® IP voice switches provide unified communications services for the enterprises. With high reliability and high intelligence,through the adoption of IP phones and analog devices, these ShoreGear devices achived unified communication between a number of enterprises.
   ShoreGear voice switches unified communications, across multiple enterprises' places, provide N +1 redundancy form, with a very high practicality . ShoreGear voice switch manage ShorePhone IP and analog line, as well as PSTN and ITSP trunk.     As an integral part of the ShoreTel Unified Communications (UC) system, ShoreTel ® ShorePhone ™ IP phones increased the productivity throughout the organization. ShorePhone IP phones to help users for easy communication - in a style and elegance. Production in line with our ergonomic design, high-performance telephone line so that each user organizations can easily and efficiently to achieve the communication. At the same time, ShorePhones can be your IT group to provide significant benefits, because it pre-configured, can plug-and-play, eliminating the time-consuming and labor-intensive manual configuration process.     ShoreWare Call Manager is a unified communications suite of end-user applications, it changes the traditional way of communication. Call Manager in accordance with the needs of different customers and provide different versions of Call Manager:

• ShoreWare Personal Call Manager
• ShoreWare Professional Call Manager
• ShoreWare Mobile Call Manager

   ShoreWare Call Manager provides easy licensing, easy set up, flexible features, telephony and IM control, integrated advanced call management, quality desktop video and a highly customizable interface.
    ShoreWare Call Manager system provide the user different means of communication: video, voice (wired or wireless), or IM communications, simplified business communications, increased the accuracy of communication and enhanced the productivity of the end user.